PCCI consumers are seen by appointment only and must be appropriately referred through the coordinated process outlined below:
1. The person experiencing homelessness presents him/herself to a homeless services provider (i.e. emergency shelter, transitional housing, assigned case manager, etc.)
2. The homeless services provider places a phone call to PCCI and completes a phone screening to verify that
•the person meets HUD’s definition for homeless
•the person has the ability to live independently or in a supportive housing setting, and
•the person receives an income that will support the costs associated with maintaining housing
3. PCCI staff schedules an appointment for the consumer to begin the comprehensive housing assessment process
4. The consumer’s homeless services provider faxes a written referral to PCCI and informs the client of their appointment date and time, PCCI’s office location, and the required documentation
5. The consumer arrives for his/her appointment at the scheduled time and begins the comprehensive housing assessment process
6. All of the following items are required to complete the comprehensive housing assessment process:
•Picture ID/Social Security Card
•Written Referral
•Homeless Verification/Shelter Letter
•Written Verification of Employment or
•Copy of Benefits Award Letter(s) to verify income
•Housing Approval Letter (once housing has been identified)
Homeless Service providers making referrals should not present PCCI to consumers as a financial assistance resource
Once the consumer has provided all required documentation and the comprehensive housing assessment process has been completed, financial assistance may be offered based on availability of agency funds and the evaluation of whether the consumer meets PCCI’s program criteria. Completing the housing assessment does not guarantee the availability or the granting of financial assistance.
