
UPDATE for FEBRUARY 2025: Priority for SSVF assessments is given to veterans who are unsheltered the night prior to contact. Once all unsheltered veterans who have been referred or self-referred, it is possible that there will be no more appointments left for those in any situation other than unsheltered.
Complete this form and discuss resources and options for all who present. Updated resource lists are here. For veterans requesting rental assistance, give them the list of rental assistance and eviction resources linked to from here . If they have not already contacted HOPE Atlanta give them the agency’s intake number: (404) 574-1681. Encourage clients in need of rental assistance to explore all options.
Read the FAQ at the bottom of this page.
ELIGIBILITY
Please read the FAQ below for answers to common questions about eligibility, services, and resources.
FAQ
What are the next steps?
What can we do for clients who need a place to stay tonight?
How do I accurately determine which option to choose for the client’s situation?
Is the Domiciliary considered a shelter?
Does PCCI provide hotel assistance?
What is the difference between Shelter and Transitional Housing?
Q: What are the next steps?
A: After you’ve completed the form on this page and discussed all relevant options and resources with the veteran:
- If you believe that the veteran is eligible for SSVF Rapid Re-Housing (RRH) services, inform them that an Intake Coordinator will contact them to complete their eligibility screening.
- If you believe that the veteran is eligible for Homelessness Prevention (HP) services, inform them that we cannot guarantee that we can serve everyone who presents for services. An Intake Coordinator will contact them to complete their eligibility screening.
- If you have the time, confirm that the veteran must leave where they are staying within 30 days and can obtain documentation. Next, complete the HP Screening on page 23 of the SSVF Intake Assessment Packet to determine if the client meets the HP Threshold Score, which is an HP eligibility requirement.
- If you have definitively determined that the veteran is not eligible for SSVF services (e.g. Not in our service area, not homeless and not at risk of losing their residence within 30 days, in the Dom but was not on the streets the night before entering…), let the veteran know that they can contact PCCI at any time if they have any questions or need further resources. Let Al and LaShonda know that you triaged the veteran, but the veteran is not eligible for services.
Q: What can we do for clients who need a place to stay tonight?
A: Clients who have nowhere to stay must be triaged by a CRRC Social Worker for a shelter referral if they have not already done so. After you have completed the form on this page with the client, bring them to the desk on the first floor and tell the staff that the client needs a shelter referral.
Q: How do I accurately determine which option to choose for the client’s situation?
A: The selection for the client’s situation must answer the question “Where did you sleep last night?” Last night is the only time period that determines the client’s situation for the purposes of determining SSVF eligibility. The options under the “Situation” dropdown are labeled as either “HOMELESS,” “HOUSED,” or “HOUSED*.”
- HOMELESS: The client may be eligible for SSVF Rapid Re-Housing (RRH) services. Complete the form and inform the client that an Intake Coordinator will contact them shortly to complete the SSVF Pre-Screen. If the client needs a place to stay tonight, bring them to the first floor and tell the staff that the client needs a shelter referral.
- HOUSED: The client is not eligible for RRH but may be eligible for Homelessness Prevention (HP) services. For these clients, complete the form, discuss resources (including the buttons in the right-side column of this page), inform that we cannot guarantee that we can serve all who present for services, encourage them to continue exploring all options, and tell them that an Intake Coordinator will contact them to do a full eligibility screening if they request it.
- HOUSED* (with an asterisk): In order to be eligible for SSVF HP assistance, clients in either of these situations must be able to document that they are at imminent risk of losing that housing within 30 days and that once they leave there, they have nowhere else to go. If the client is staying with friends or family, provide Diversion options.
- TO BE DETERMINED: See the question below, “Is the Domiciliary considered a shelter?”
- If the place where the client slept last night does not fit any of the options in the Situation dropdown, the client is not eligible for SSVF services. Complete the form, then discuss resources and housing strategies with the client.
Q: Is the Domiciliary considered a shelter? This answer applies to all institutional settings, including hospitals, jail, and prison.
A: The Domiciliary at Fort McPherson is an Institution, not a shelter and not Transitional Housing. In order to qualify as literally homeless, the client:
- Must have entered the Dom less than 90 days before today (the day of contact)
- Must have slept either in a place not meant for human habitation or an emergency shelter (not Transitional Housing/GPD) the night immediately prior to entering the Dom.
If neither of these apply, the client may apply for Homelessness Prevention (HP) assistance when they have 30 days left at the Dom and they have nowhere to go upon exit.
Q: Does PCCI provide hotel assistance?
A: When funding is available for Emergency Housing (EH, e.g. hotels), it is only available to enrolled clients who have exhausted all other options and are unable to get into an emergency shelter. If you are certain that the client has exhausted all other options, contact your supervisor before mentioning hotel assistance to the client.
Q: What is the difference between Shelter and Transitional Housing?
A: For the purposes of determining eligibility for SSVF, either situation meets the homelessness requirement for SSVF. Some places, like Gateway, have shelter beds and Transitional Housing beds. On the client’s HMIS dashboard, look under the column for “Enrollment Description.” If the text contains SH or EH, they are in a shelter bed. If the text contains TH, they are in Transitional Housing. Remember: The Dom is neither a shelter nor Transitional Housing; it is an institution.
